FAQs

Frequently Asked Questions 

Q(1). What do you, as a business, do?

We create InaTreasures, a unique store where emotions and feelings are turned into wearable art. We design t-shirts, sweatshirts, hoodies etc. with words, phrases, and sentences that express the deepest feelings people may find hard to talk about.

Q(2). What does your business do in terms of products and/or services?

We produce emotionally resonant all-over printed t-shirts. Our products are not just clothes; they are a means of expressing and sharing personal emotions and experiences.

Q(3). How do I place an order?

Placing an order with InaTreasures is easy! Simply browse our collection, select the product you like, choose your preferred design (if applicable), select your size, and click "Add to Cart." Follow the checkout process to complete your order.

Q(4). How long does it take to process and ship my order?

Order processing usually takes 2 business days. Once your order is processed, shipping times vary depending on the shipping method you choose and your location. Estimated shipping times will be provided during checkout.

Q(5). What is your return and refund policy?

We have a no-refund policy unless the product is damaged. If you receive a damaged item, please refer to our Return and Refund Policy for instructions on how to initiate a return.

Q(6). How can I track my order?

Once your order is shipped, you will receive a confirmation email containing tracking information. You can use this information to track your order's progress.

Q(7). Do you offer international shipping?

Yes, we offer international shipping to many destinations. Shipping fees and delivery times vary depending on the destination and shipping method selected.

Q(8). Can I change or cancel my order after it's placed?

Since our products are custom-made and processed quickly, changes or cancellations may not be possible after the order is placed. Please contact our customer support team as soon as possible if you need assistance.

Q(9). How can I contact customer support?

Our customer support team is here to help! You can reach us at support@inatreasures.com. We strive to respond to inquiries promptly and assist you with any questions or concerns.

Q(10). Do you have a physical store location?

Currently, InaTreasures operates exclusively online. You can shop our collection and place orders through our website. 

If you have any more questions, feel free to reach out to us at support@inatreasures.com.

We're here to make your shopping experience with InaTreasures enjoyable!